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*CSC - Community Service Card holder
A minimum charge of $20 ($8 for CSC* or $0 for U14) applies for any messages requiring a clinical decision.
If significant consideration or a report/referral are required, a charge of $38 ($15 for CSC* or $0 for U14) will apply. This is at the discretion of the GP/NP.
The charges apply even if responding to a message from your GP/NP and repeat messages may incur additional charges. By default, charges don’t apply if the message is directly related to a recent consultation (within a week), however charges may still apply if significant additional work is required.
Our team will be in touch if your message would be better served by an appointment, either phone or in-person.
The fees on this page are our best endeavour to advise our current prices but may be subject to change. Please confirm any charges prior to booking to prevent surprises.
In most cases we ask that you pay for your consultation at the time of your visit. In some cases we may provide services on account by arrangement with one of our receptionists.
We do charge administration fees for unpaid accounts, and unpaid accounts are referred to external debt collection at your cost.
We will always do our best to communicate with you before this happens.
We accept cash, cheques, EFTPOS and major credit cards (excluding American Express and Diners Club).
If you have an account you can also pay us by direct credit:
Whitby Doctors
06-0541-0123337-24
If you have a query or would like to make an appointment call us or fill out the form adjacent and we'll be in touch.
If your enquiry is urgent please contact us by phone.
Mon: 8.30am - 5.30pm
Tues: 8.30am - 8pm
Wed - Fri: 8.30am - 5.30pm
