Privacy Statement

Whitby Doctors is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our website and governs data collection and usage. By using our website, you consent to the data practices described in this statement.

Collection of your Personal Information

We may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Such personal information will only be collected as a result of your submission of such information and will not be collected in an automated fashion without your knowledge. Personal information will be used by us to deliver online services, contextually specific information, and to inform quality initiatives. The practice may also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by our website. This information can include your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Practice website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. Note: we do not read any of your private online communications.

We encourage you to review the privacy statements of websites you choose to link to from the Practice web site so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Practice website.

Use of your Personal Information

We may collect and uses your personal information to operate our website and deliver the services you have requested.

We will not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us and they are required to maintain the confidentiality of your information.

We keeps track of the pages our customers visit within our website, in order to determine what services are the most popular. This data is used to deliver contextually specific content.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
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(a) conform to the edicts of the law or comply with legal process served on the Whitby Doctors or the site;
(b) protect and defend the rights or property of the Whitby Doctors; and,
(c) act under exigent circumstances to protect the personal safety of users of the Whitby Doctors, or the public.
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Use of Cookies
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Our website uses 'cookies' to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Practice website pages, or register with the Practice site or services, a cookie helps the Practice to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Practice website, the information you previously provided can be retrieved, so you can easily use the Practice features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Practice services or websites you visit.

Security of your Personal Information

We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.

Contact Information

We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at reception@whitbydoctors.co.nz. We will use commercially reasonable efforts to promptly determine and remedy the problem.